| Dining Room Furniture Specialist | |
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Call Us Any Time: (201) 936-4340 |
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Terms and Conditions
PAYMENT:We have a 7 day payment policy for customers buying product. We accept PayPal (in most instances), money orders, certified checks, personal checks, Master Card, Visa and cash. AMEX can be used for pick up customers only. SALES TAX: New Jersey residents pay New Jersey Sales Tax. Out of state customers who make a purchase from there home do not pay this tax. Out of state customers who visit our warehouse and make a purchase in our state must pay sales tax. ALL SALES FINAL: All sales are final. No returns, refunds or exchanges. SHIPPING TIME: Suggested shipping falls into three categories and shipping time will vary amongst these categories. These times are industry standard and since we have no control over variables affecting these times, we can not guarantee these times to be overly accurate. We do not track shipments once they leave our warehouse. This is the buyer's responsibility. 1) "MOTOR CARRIER": Motor carrier freight usually arrives in 10 days to 2 weeks. This is a curbside service. 2) "BLANKET WRAP": Blanket wrappers ask 4-6 weeks shipping time beginning from the time of pick up. Sometimes it takes 2 weeks for a pick up. 3) "INTERNATIONAL": International shipping times will vary, but a general rule of thumb is 8 weeks for overseas shipments and 3 weeks to Canada, port to port. Most ports will be able to deliver items to your home with local delivery companies in your area for an extra charge. SHIPPING PRICES: We are not a shipping company but we do pack, crate and ready your furniture for trucking companies. Due to our shipping volume we can usually book the most competitive shipping deal on your behalf. Our shipping prices will include packaging. Our on-line shipping calculator does not calculate insurance. When we quote shipping we are estimating. Buyer pays all shipping costs and we can only guarantee to be within 10% of our estimate. SHIPPING, PACKAGING AND DAMAGE LIABILITY: Most online sellers of furniture pass packaging responsibility to the shipper, we do not. We take pride in packing furniture and readying it for shipping. We use two and three times the packing compared to industry standards. We use heavier corrugations and thicker Styrofoam whenever packing or prepping furniture for delivery companies. Most of the times we pack chairs in commercial bins and break down pedestals to further ensure a safe delivery. We are not responsible if an item is damaged in shipping. Most carriers offer insurance to cover damage. Please ask for insurance options if you want this coverage. Insurance is arranged between the buyer and the carrier. PICKING UP ITEMS: If you intend to pick up the item, make sure you can comply with our warehouse hours. Double check measurements of your vehicle and bring your own packing supplies. There is a $25 pick up fee and packaging supplies can also be purchased at our warehouse. Customers who use their own shipping companies will also be charged this fee. To arrange for pick-up or to obtain warehouse hours, call (201) 936-4340. MERCHANDISE: We are not a retail furniture dealer and do not represent ourselves as such. We are an antique and used furniture dealer. The merchandise we sell falls into two categories: 1) "SECONDS": the vast majority of the merchandise is the result of consignment deals, auctions, house sales, freight damage, overruns, insurance sales, floor samples, discontinued trade-ins and other secondary markets. 2) "FIRST QUALITY": a small amount of merchandise is made by furniture manufactures and craftsman for us. This typically includes some chairs and case goods and sometimes tables. New furniture is not necessarily branded. If the furniture is not branded, we generally refer to these goods by region of origin. REPAIRS: Some items may have been repaired. Typical repairs include, but are not limited to: touch-ups, refinishing and replacement of pedestals, skirts, slides and legs with non-factory original parts. We do not warranty or guarantee repairs or replacement parts. FINISHES, VENEERS AND SOLIDS: Over time some veneers and solids, specifically swirly crotch mahogany, will have a tendency to cause small hairline cracks in the finish known as "checking". This is a common phenomenon and most major manufactures provide disclaimers for this risk. We can not predict if or when this phenomenon will occur, or how severe it will be. We do not warranty finishes and/or veneers or solids for quality or longevity whether a problem is due to "checking" or any other problem. This applies whether the finish is factory original, our finish, or the finish is a third party. |
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